Question 1

Can you do my team?

Accepted Answer

We currently support 10 clubs and 10 national teams. Clubs: Arsenal, Barcelona, Bayern Munich, Chelsea, Juventus, Liverpool, Manchester City, Manchester United, Paris Saint-Germain, Real Madrid. National teams: Argentina, Brazil, England, France, Germany, Italy, Mexico, Netherlands, Portugal, Spain. You pick yours at the start, and we work in your team's colors and style. We do not use official badges or logos, so think of it as your own fan art, not official merch.

Question 2

When do I see the design? Do I get a say?

Accepted Answer

Yes, and that is the best part. After you order, we email you 3 to 5 designs in your chosen style, usually the same day. You pick your favorite. Nothing prints until you choose.

Question 3

What if I do not like any of the designs?

Accepted Answer

We will make more, at no extra cost. If we still cannot get it right, you get a full refund. You are never stuck with something you do not love.

Question 4

Is this made by AI or by a real person?

Accepted Answer

Real people make your art. We use digital tools as part of the process, the same way a designer would, but a person checks and approves every piece before it ships.

Question 5

What photo should I upload?

Accepted Answer

A clear, well-lit photo with the face visible. One person works best. For the Team pet style, upload a clear photo of your pet. If you are not sure it will work, upload it anyway and we will tell you.

Question 6

Can I get my pet instead of a person?

Accepted Answer

Yes. Choose the Team pet style and upload a photo of your dog, cat, or other pet.

Question 7

How long does it take to arrive?

Accepted Answer

You'll see your design options within 24 to 48 hours. Once you approve, we print and dispatch in 3 to 5 business days, and UK mainland delivery is typically 2 to 3 business days after that — so most orders are on your wall inside 2 weeks. Buying for a specific date? Tell us at checkout and we'll confirm there's time.

Question 8

What sizes and frames can I get?

Accepted Answer

Three sizes, from 40 x 60 cm up to 60 x 90 cm. You can add a frame in black, white, or gold. Prices are on the Sizes page and in checkout, with no surprises at the end.

Question 9

Can I send it as a gift?

Accepted Answer

Yes. A lot of orders are gifts. We can ship straight to the recipient's UK address, or to you to give in person. Add a short gift note at checkout and we'll drop it in with the parcel.

Question 10

How do I pay, and is it secure?

Accepted Answer

You can pay with all major UK debit and credit cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay through a secure Stripe checkout. All prices are in £ and include UK VAT — no surprise fees at the end.

Question 11

Where do you ship?

Accepted Answer

We ship across the UK — mainland delivery is typically 2 to 3 business days after your design is approved. We also deliver to Northern Ireland, the Highlands and Islands, Ireland, and the near-EU. Shipping is calculated at checkout from your postcode. Somewhere else? Email hello@giftedbros.com and we'll see what we can do.

Question 12

Is this official club merchandise?

Accepted Answer

No, and we're clear about that. This is custom football fan art made from your photo. It's an independent product, not affiliated with or endorsed by any club, league, or organisation.

Questions fans ask